- Contact 187, a phone number made of persons: Phone Customer Service
- Call 119: Customer Care and Self Service
- Call the Toll Free Number 80 33 80 To ask for assistance on tin.it services. (only for calls in Italy)
- For ADSL subscriptions (except for ADSL Free and ADSL Economy packages), for paid dial-up services and for web services, call the Toll Free Number 80 33 80 (only for calls in Italy). If you are calling from abroad or are using your mobile phone, contact the following number: +39 0705281020 (the call rate depends on the operator which is being used).
- For technical assistance on Tin.it mail for Alice customers, contact the Toll Free Number 800070707 (only for calls in Italy).
- For technical information and ADSL and dial-up assistance, call the number 89 24 94. The call rate is 1,08 € per minute, including VAT, from Telecom Italia fixed network; 1,24 € per minute plus 0,15 € for charge upon answer, including VAT, from TIM network mobile phones.